Terms of Service

1. Introduction and Acceptance

Welcome to Anthony's Coal Fired Pizza ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at pizza-anthonys.click ("Website") and all related services, features, content, and applications offered by Anthony's Coal Fired Pizza.

1.1 Eligibility Requirements

• You must be at least 18 years old or have reached the age of majority in your jurisdiction
• You must have the legal capacity to enter into binding agreements
• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials

1.2 Account Responsibility

You are solely responsible for all activities that occur under your account, including any orders placed, payments made, and content submitted. You must notify us immediately of any unauthorized use of your account or any other security breach.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

2.1 Key Terms

• "We," "Us," "Our," or "Company" refers to Anthony's Coal Fired Pizza, a food service business operating in the United States
• "You," "Your," or "User" refers to any individual or entity accessing or using our services
• "Services" includes our website, food products, delivery services, catering services, and all associated features
• "Content" means all text, images, videos, audio, software, and other materials available through our services
• "Website" refers to pizza-anthonys.click and all associated subdomains and pages
• "Order" means any request for food products or services submitted through our platform
• "Delivery Zone" refers to the geographical areas we serve for food delivery

3. Use of Services

3.1 Permitted Use

You may use our services for legitimate personal and non-commercial purposes in compliance with these Terms and all applicable laws. Specifically, you may:

• Browse our menu and food offerings
• Place orders for food products and services
• Create an account to manage your orders and preferences
• Access customer support and assistance
• Provide feedback and reviews about our services
• Subscribe to newsletters and promotional communications

3.2 Prohibited Use

You agree not to engage in any of the following prohibited activities:

• Use our services for any illegal, harmful, or fraudulent purposes
• Attempt to gain unauthorized access to our systems, networks, or user accounts
• Interfere with or disrupt our services or servers
• Submit false, misleading, or inaccurate information
• Engage in spamming, phishing, or other unsolicited communications
• Violate any intellectual property rights
• Harass, threaten, or abuse other users or our staff
• Use automated systems to access our services without permission
• Attempt to reverse engineer, decompile, or extract source code
• Resell or redistribute our services without authorization

4. User Accounts

4.1 Registration Requirements

To access certain features of our services, you may need to create an account. When registering, you must:

• Provide accurate, current, and complete information
• Choose a secure password and keep it confidential
• Update your information promptly when it changes
• Maintain only one account unless otherwise authorized

4.2 Account Security

You are responsible for maintaining the security of your account and password. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Account Termination

We reserve the right to terminate or suspend your account at any time, with or without notice, for violation of these Terms or for any other reason we deem appropriate.

5. Products and Services

5.1 Food Safety and Hygiene Standards

• All food preparation follows local health department regulations and FDA guidelines
• We maintain proper food storage temperatures and handling procedures
• Our staff undergoes regular food safety training and certification
• We reserve the right to refuse service if food safety cannot be guaranteed

5.2 Allergen Information and Disclaimer

IMPORTANT ALLERGEN NOTICE: Our kitchen handles common allergens including wheat, dairy, eggs, soy, nuts, and seafood. While we take precautions to prevent cross-contamination, we cannot guarantee that any item is completely free from allergens.

• Customers with severe allergies should inform us when ordering
• We provide ingredient information to the best of our ability
• You assume responsibility for communicating dietary restrictions
• We are not liable for allergic reactions or dietary complications

5.3 Product Descriptions and Availability

• We strive for accuracy in all product descriptions and pricing
• Menu items and prices are subject to change without notice
• Availability may vary based on ingredients and seasonal factors
• We reserve the right to discontinue items at any time

5.4 Delivery Terms and Timing

• Delivery times are estimates and may vary due to weather, traffic, or order volume
• We serve specific delivery zones as posted on our website
• Delivery fees and minimum order requirements apply as displayed
• You must be available to receive delivery at the specified address
• We are not responsible for orders delivered to incorrect addresses provided by customers

5.5 Temperature-Sensitive Item Handling

• Hot foods will be delivered as hot as possible using insulated containers
• Cold items will be maintained at appropriate temperatures during transport
• We recommend consuming delivered food promptly upon arrival
• Quality may decline if food is not consumed within reasonable time

5.6 Order Cancellation and Modification Policy

• Orders may be cancelled within 5 minutes of placement
• Modifications may be possible before food preparation begins
• Once preparation has started, changes cannot be accommodated
• Cancellation and refund policies are detailed in our Refund Policy

5.7 Food Quality Guarantee

We stand behind the quality of our food products. If you are unsatisfied with your order due to quality issues, please contact us within 2 hours of delivery for resolution.

5.8 Payment Terms

• Payment is required at time of order placement
• We accept major credit cards and approved payment methods
• All prices include applicable taxes unless otherwise stated
• Tips for delivery drivers may be added during checkout

6. Intellectual Property

6.1 Our Ownership Rights

All content, features, and functionality on our Website, including but not limited to text, graphics, logos, images, audio, video, software, and their arrangement, are owned by Anthony's Coal Fired Pizza and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content License

By submitting content to our services (reviews, comments, photos), you grant us a worldwide, royalty-free license to use, modify, distribute, and display such content in connection with our business operations.

6.4 Copyright Infringement Reporting

If you believe your copyright has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

7. User Content

7.1 Your Responsibility

You are solely responsible for any content you submit, including reviews, comments, photos, and feedback. You represent that you have all necessary rights to submit such content.

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, abusive, or defamatory
• Infringing on intellectual property rights
• Obscene, offensive, or inappropriate
• False, misleading, or deceptive
• Spam or commercial solicitation
• Containing viruses or harmful code

7.3 Content Removal Rights

We reserve the right to remove, edit, or refuse to post any user content at our sole discretion, without notice or liability.

8. Disclaimers

8.1 No Warranty Disclaimers

• We do not warrant that our services will be uninterrupted or error-free
• We do not guarantee the accuracy of all information on our website
• Food quality may vary based on preparation and delivery conditions
• Delivery times are estimates and not guaranteed

8.2 Third-Party Content Disclaimer

We are not responsible for third-party content, links, or services referenced on our Website. Use of third-party services is at your own risk.

8.3 Professional Advice Disclaimer

Information provided about nutrition, allergens, or dietary considerations is for general purposes only and should not replace professional medical or dietary advice.

9. Limitation of Liability

9.1 Maximum Liability Limits

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury not directly caused by our negligence
• Property damage not directly resulting from our actions

9.3 Food-Related Limitations

• We are not liable for allergic reactions if proper allergen information was provided
• Food quality complaints must be reported within 2 hours of delivery
• We are not responsible for food consumed after reasonable time periods

10. Indemnification

You agree to indemnify, defend, and hold harmless Anthony's Coal Fired Pizza, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your content submissions
• Any misrepresentation made by you

11. Third-Party Links and Services

11.1 No Responsibility for Third Parties

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

11.2 Third-Party Terms Apply

Your use of third-party services is governed by their respective terms of service and privacy policies.

11.3 No Endorsement

The inclusion of any link does not imply endorsement by us of the linked site or service.

12. Termination

12.1 Our Right to Terminate

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

12.2 Your Right to Terminate

You may terminate your account at any time by contacting us or discontinuing use of our services.

12.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Pennsylvania, United States, without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Philadelphia, Pennsylvania.

13.3 Dispute Resolution Process

• We encourage resolving disputes through direct communication first
• Contact our customer service team at [email protected]
• We will attempt to resolve disputes within 30 days
• If informal resolution fails, formal legal proceedings may be pursued

14. Changes to Terms

14.1 Right to Modify

We reserve the right to modify or replace these Terms at any time at our sole discretion.

14.2 Notification of Changes

We will provide notice of material changes by posting the updated Terms on our Website and updating the "Last Updated" date.

14.3 Continued Use Constitutes Acceptance

Your continued use of our services after any modifications to the Terms constitutes acceptance of those changes.

14.4 Review Responsibility

It is your responsibility to review these Terms periodically for changes.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Anthony's Coal Fired Pizza regarding our services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

15.3 Waiver

No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our prior written consent.

15.5 Force Majeure

We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including acts of God, natural disasters, terrorism, riots, or government actions.

15.6 Headings

The headings in these Terms are for convenience only and have no legal or contractual significance.

16. Contact Information